NpowerNG Device Support Email: devicesupport@npvn.ng

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Do you have any complaint about the ongoing distribution and collection of Npower devices? If you answered in affirmative then you can send your complaint to devicesupport@npvn.ng right away.

If you have any of the under listed complaints you might want to reach out to N-power Device Tablet Support Centre:

1) If in your state the location centre says it no longer gives devices out to volunteers then you'll need to contact Npower tablet support centre

2) If your device doesn't come with the free monthly 750MB then you can reach out to devicesupport@npvn.ng

3) If the repair and Support centre for your device denies having any partnership with N-power as regards maintenance then you'll need to contact N-power for solution using the above email.

4) If for any reason you've not gotten SMS for your device collection maybe as a result of lost of your registered phone number, then contact devicesupport@npvn.ng for support. But note that SMS is sent out in batches.

5) If you lost your device due to carelessness or robbery or outbreak of fire in your apartment or accident or other circumstances beyond your control, then it's important to contact devicesupport@npvn.ng to notify them of the situation. That's after you must have reported the case to the nearest police station.

If your device was stolen MTN has all the tech capabilities to track it down. Make sure you report it.

Note
Remember that N-power devices are training gadgets please don't sell yours. And make sure you make judicious use of yours.

All the BEST.

Comments

  1. Emy24 November 2017 at 06:06

    My programme is N teach please am I entitle for the device?. Victoria from Akwa Ibom

    ReplyDelete
  2. Anonymous28 January 2018 at 17:04

    Pls admin, kindly assist me, I couldn't access my textbooks on my device, pls, what could be responsible for that, Am Eki Onabor Anita, N-power, Edo State

    ReplyDelete
  3. Unknown29 January 2018 at 13:32

    I am Gwatana usman my program is n-teach from FCT Abuja,my issues is that all my videos assessment and deliverbooks that's instructional materials has been deleted I don't know what to do, I need a help.email address usmangwatana@gmail.com,

    ReplyDelete
  4. Unknown29 January 2018 at 13:42

    my program is n-teach, usman Gwatana from FCT Abuja my issues here is that my video assessment moddul and delivery materials has been deleted. I need ahelp

    ReplyDelete
  5. Muhammad Ahmad18 February 2018 at 21:33

    My name is muhammad Ahmad. My problem is some system of my device is not function eg pdf materials for nteach.my IMEI is 351696/09/001819/3. Device phone number is 09062147476.collection centre is Bank Road off Ahmadu bello way, kaduna

    ReplyDelete
  6. QUADRI21 February 2018 at 08:23

    Hello Muhammad Ahmad, please send complaint to the support email provided

    ReplyDelete
  7. Kallto Regina26 February 2018 at 10:39

    Please sir/ma i am unable to open my text books since I collected my device two weeks ago....what should I do?

    ReplyDelete
  8. Jato26 February 2018 at 10:42

    Please sir/ma iam unable to open my text books what should i do?

    ReplyDelete
  9. Anonymous30 March 2018 at 00:42

    Please help me i lost my SIM card and i went to mtn office for wellcome back but they said i should complain over to you to send me an identification card

    ReplyDelete
  10. Unknown6 April 2018 at 14:47

    Distributionsupport@npvn.ng ask to forward BVN 22392854391 imei no 351696/09/335415/7 NPOWER no 09062732279

    ReplyDelete
  11. Anonymous1 May 2018 at 17:58

    I was unable to collect my own device due to my phone no. was having problem but when I repaired it I saw the SMS, pls what can I do to collect my own device. my no. is 07061213295.

    ReplyDelete
  12. Unknown11 May 2018 at 18:34

    Please I collected my device on 10th of April,since then I can't browse and make call with my MTN line and I have lodge complain several time with customer care service center, yet no changes occurred. Here is my number: 09062214735.

    ReplyDelete
  13. Unknown25 May 2018 at 09:15

    My name is Makinta and am living in maiduguri, my device sensor has broken while i dont know where do i go for repair
    thank you.

    ReplyDelete
  14. Quadri26 May 2018 at 17:33

    Hello Makinta, there Npower device support centres across Nigeria. Search for it on this blog. If your tablet device is Samsung simply search for "Npower Samsung device repair centre"

    ReplyDelete
  15. Quadri26 May 2018 at 17:37

    Hello Akinola Babatunde, please login to your NPVN profile page, click report issue from the drop down menu, select the issue that best described your issue and give a title, clearly state your problem and submit.

    But you should have tested your device at the point of collection to be sure it was working fine before you left the venue.

    ReplyDelete
  16. Quadri26 May 2018 at 17:54

    Hello anonymous,
    "I was unable to collect my own device due to my phone no. was having problem but when I repaired it I saw the SMS, pls what can I do to collect my own device. my no. is 07061213295."

    Please login to your npvn portal to report this case. We thought you should followed the collection date and venue in your state during distribution. It's over a year now.

    Well, try what I just told you to get info on how to get your device .

    ReplyDelete
  17. Unknown4 July 2018 at 11:42

    Good afternoon sir /ma.My name is Onyia Loveth Onyinye. I have complain to make. I don't have Npower id yet and my account details are not there on my profile as well. Please sir/ma this are my correct details. Onyia Loveth Onyinye, date of birth 19th November 1986, bank name is first bank account number is 3033716546. Thank you for all your efforts towards humanity. God bless you all.

    ReplyDelete
  18. Unknown6 September 2018 at 12:17

    My name is oluokun oluwatoyin adeola N Teach, I have not gotten my device yet because I have not seen any pick-up SMS, kindly pls help

    ReplyDelete
  19. Unknown6 September 2018 at 12:26

    My name;OLUOKUN OLUEATOYIN ADEOLA N-TEACH. Am yet to get my device,no pick-up SMS for me.pls do what is require to make me a beneficiary thank you.

    ReplyDelete
  20. Unknown14 September 2018 at 11:18

    My name is Ajogwu Veronica l, Nhealth 2016,I have not collected my device I choose Afro2in1

    ReplyDelete
  21. Unknown17 September 2018 at 19:29

    I have not collected my device, I choose Afron2inone pls am batch B Nhealth 2016 thanks

    ReplyDelete
  22. Anonymous16 October 2018 at 12:33

    I Tijani bilikisu aderonke hereby complain that am yet to collect my device and five months stipend

    ReplyDelete
  23. Anonymous16 October 2018 at 12:35

    I taiwo tawakalitu omowunmi 2016 nteach complain that am yet to collect my device and five months stipend

    ReplyDelete
  24. Anonymous16 October 2018 at 12:45

    I tijani bilikisu aderonke 2016/2017 nteach hereby complain that am yet to collect my device and five months stipend

    ReplyDelete
  25. Unknown19 October 2018 at 13:44

    I am IBRAHIM MUHAMMAD my program is n-teach from KANO, my issues is that all my videos assessment and deliverbooks that's instructional materials has been deleted I don't know what to do, I need a help.email address ibrahimlarabawa@gmail.com

    ReplyDelete
  26. Unknown16 November 2018 at 15:08

    My name is Alao Janet Adenike, my Programme is N-Community, from Oorelope Local Government, Oyo State. I'm yet to collect my Device, no pick-up SMS. Please Kindly help me. Email Address: ladyqueen3094@gmail.com Thanks.

    ReplyDelete
  27. Unknown16 November 2018 at 23:09

    My name is Babalola oluwatobi Sarah I have not receive any device

    ReplyDelete
  28. Unknown25 November 2018 at 16:44

    My name is ogbu joy christabel chidimmaPlease my afrione 2in1 transformer screen got damaged, I have tried calling the call customet service but my calls are not answered. Please how can i get it fixed?

    ReplyDelete
  29. Unknown28 November 2018 at 19:51

    Npower please, my Samsung tab stopped working and I took it to Samsung agent , Nokia house at no. 31 st. Michael road, Aba on September 7th, 2018 for repair. They later called and said my device is beyond repair . On 5th of November , they gave me a brand new samsung tab but without preloaded contents. Please how do I get the preloaded contents ? I am an Nteach volunteer and my PPA is primary school, Ihite. Orumba south LGA of Anambra state.

    ReplyDelete
  30. Unknown1 December 2018 at 17:45

    Please I am an Nteach beneficiary 2016. My device stopped working and what I have now is a new samsung galaxy tab E but without preloaded contents. Please, how do I get them

    ReplyDelete
  31. Unknown2 December 2018 at 06:40

    I am Adeniyi idowu and am one the 2016 npower nteach beneficiary. All the subject in my Android samsung device are not working again .please I need your help. Thank.phone 08037151606

    ReplyDelete
  32. Unknown3 December 2018 at 14:46

    Sir/madam , I am a 2016 Nteach eneficiary . My Samsung tab stopped working and I took it to Samsung agent for repair on September 7th, 2018 . They called later and said my device is beyond repair. On November 5th, 2018 they gave me a brand new samsung tab but without preloaded contents. Please, how can I (1)get my new tab registered with npower (2) get the contents .
    My e-mail : okoronkwoshulammite,@yahoo.com.
    Thanks.

    ReplyDelete
  33. Animashawun Comfort Titilayo12 December 2018 at 11:41

    Am a beneficiary of 2016 empowerment. I was unable to select a device initially. And am unable to access the verification logo.pls kindly look into it. Thanks for your usual cooperation

    ReplyDelete
  34. Unknown16 February 2019 at 10:32

    Device Issue. Good day Npower team, I am Egwim ufegbu chidinma, 2016, beneficiary, my PPA is St Johns of secondary school Awka Anambra State, kindly advise me on what to do about the device I am entitled to that have not been given to me, I went to the MTN office where we are asked to go and get our devices and they said that I have to show them a message from Npower before it will be issued to me, and I have not received any message from N power for collection of device.please direct me on what to do. Thanks

    ReplyDelete

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